Ecommerce (2)

Industry: CBD

Type: eCommerce

Services: Multi-Traffic Channel Management, Attribution Analysis/Reporting

Reporting Range: QoQ

Ecommerce (2)

Industry: eCommerce

Type: CBD Industry

Services: Multi-Traffic Channel Management, Attribution Analysis/Reporting

Reporting Range: QoQ

Goal:

The objective was to improve the performance across selected paid media channels. By employing an attribution methodology that emphasized the synergy between channels, the aim was to efficiently scale by positively influencing key executive metrics, such as Marketing Efficiency Ratio (MER), New Customer Acquisition Cost (CAC), and Positive Revenue Growth, through a comprehensive and holistic approach.

Media Channels:

Google Ads, Meta Ads, Snapchat, Reddit, TikTok, Pinterest, Nift, Flipboard, Taboola, Yahoo, SourceKnowledge, Connexity, Critero, AdRoll, and Rokt.

Project Contribution:

I enhanced overall performance across the paid media channels by establishing an attribution reporting framework to gain a comprehensive understanding of each channel's impact. This approach allowed me to analyze and interpret the data from a holistic perspective, ensuring that every channel's contribution to our goals was clearly understood and effectively utilized. By integrating these insights, I optimized our strategies across all channels, leading to improved outcomes and a more cohesive marketing effort.

I overhauled the client's tech stack to improve the analysis of channel attribution, integrating specialized attribution tools and reporting through a range of data tools. This strategy enabled a more accurate determination of how different channels work together, uncovering essential performance drivers to boost overall results. Furthermore, critical optimizations were implemented to efficiently sharpen and elevate performance outcomes.

Project Overview:

The results were impressive, showcasing quarter-over-quarter enhancements including a 300% increase in Marketing Efficiency Ratio (MER) from 4.85 to 9.19. The Cost to Acquire a New Customer (CAC) experienced a modest decrease of 7% (from $43 to $40), while the Average Order Value (AOV) remained consistent. Expenses saw a slight uptick of 103% (from $1.217M to $1.250M), and Revenue surged by 195% (from $5.9M to $11.5M).

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